Delivery Service Levels

Lixra provides three delivery options. Lixra's delivery company always schedules an appointment with you prior to delivery so you are available to receive the product.

Curbside delivery is the most common mode of delivery where the furniture boxes are delivered at the curb (on your driveway or in front of your main door or garage door) You are responsible for taking the boxes inside your home, unpack it and assemble the furniture. Instructions to assemble the furniture will be provided prior to delivery by Lixra associates.

Room of Choice with NO ASSEMBLY- Your furniture will be taken to the room of your choice by the delivery company. Unpacking and assembly is your responsibility. Instructions to assemble the furniture will be provided prior to delivery by Lixra associates.

Room of Choice with ASSEMBLY - This service includes:

• Delivery of the product to the customer’s designated room of choice.
• Unboxing of furniture cartons.
• Assembly of the furniture as per the manufacturer's instructions.
• Placement of empty boxes and packaging materials in the garage or a designated trash area (removal/disposal of debris is not included).

Important Terms & Conditions:

• Access Requirements – Customers are responsible for ensuring that doorways, hallways, staircases, and passages are large enough and safe to allow the furniture to be brought inside. If the furniture cannot fit due to limited space, narrow passages, or safety risks, our team will not be responsible for refunds of delivery or assembly charges. The customer will need to make alternate arrangements at their own expense.
• Assembly Oversight – The customer (or an authorized representative) must be present to oversee the assembly process. This helps ensure that placement, positioning, and other preferences are communicated directly.
• Liability for Property – While care is taken during delivery and assembly, the company is not liable for any damage to walls, floors, fixtures, or property caused during the moving and assembly process, especially as items and tools may be spread across the working area. Customers are responsible for securing fragile or valuable items before the team arrives.
• Debris Removal – Our team will place cartons and packaging materials in the garage or designated trash area. We do not provide haul-away or disposal of debris as part of this service.